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Privacy Policy

Last updated: 2 February 2026

1. Introduction

Scott Mackey Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Scott Mackey Digital is the data controller responsible for your personal data.
21 Flotilla Promenade
Street, Somerset
BA16 0GL, United Kingdom
Email: [email protected]

3. Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, and postal address when you contact us or engage our services.
  • Communication Data: Messages, enquiries, and any information you provide in correspondence with us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, including pages visited, time spent, and navigation paths.

4. How We Use Your Information

We use your personal data for the following purposes and legal bases:

  • Contract Performance: To provide our services, manage projects, and fulfil our contractual obligations.
  • Legitimate Interests: To respond to enquiries, improve our website, send relevant updates about our services, and protect our business.
  • Consent: Where you have given consent for specific marketing communications or non-essential cookies.
  • Legal Obligations: To comply with legal requirements, such as tax and accounting obligations.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and consent choices
  • Understand how you use our website
  • Improve website functionality and performance

You can choose to accept or reject non-essential cookies through our cookie consent banner. You may also configure your browser settings to refuse cookies, although this may affect website functionality. Your consent choice is stored for 60 days before being requested again.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any resulting business relationship plus six years thereafter for legal purposes.

7. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party providers who assist in delivering our services (e.g., hosting, email services), bound by data processing agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, with appropriate safeguards.

8. International Transfers

Some of our service providers may be located outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Government, to protect your data.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Request transfer of your data to another organisation.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure data transmission via HTTPS and regular security reviews.

11. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]